Multi-Factor Authentication
Multi-factor authentication can also be called two-step verification or 2-factor authentication (2FA).
Keeping you protected
Multi-Factor Authentication services offer a second level of authentication for your web apps. After a simple username and password input, you must then either respond to a call, text, fingerprint or application notification to gain full access to your device.
Weak or stolen user credentials are used in 95% of all web application attacks. Access security has adapted to new attacks over time as passwords alone were deemed to be insecure.
Further guidance is available at the National Cyber security Centre.
When to use 2FA?
As long as passwords are used for authentication, there will always be a chance that users and administrators will choose machine-guessable passwords and be susceptible to social engineering. Therefore:
- Businesses should choose Cloud and Internet-connected services that offer a form of multi-factor authentication (2FA)
- All users, including administrators, should use Multi-Factor Authentication when using Cloud and Internet-connected services
- Businesses should consider carefully the use of services which only allow for single-factor authentication (we’d say none to that advice!)
Device Encryption is an extra consideration, which provides centralised control to protect access to email, documents, downloading and copying to name a few benefits.
Why Penntech as your Managed Service Provider?
Our Clients tell us we deliver exceptional service but check out the reasons below.
Trial Periods
No lengthy ties-ins and a trial period
We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.
24/7 Support
Knowing you’re covered anytime brings peace of mind
Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.
Cybersecurity Expertise
Security to keep your business safe
We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.
Scalability
We ensure you can scale up or down based on business needs
We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.
Flexible Packages
Flexible packages to suit your budget
We offer flexible options tailored to your business needs, whether you need ad hoc support, a block of hours, or fully managed services.
Cost Efficiency
Managing Costs in your business is critical to profitability
Clients benefit from having a dedicated IT team that acts as an extension of their business, providing personalised and consistent support. Outsourcing IT provides cost savings compared to maintaining an in-house IT Department.
Cross Industry Expertise
We have experience cross-industry
With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions.
Disaster Recovery
Continuity planning is critical to your business
We ensure our Clients’ business continuity through robust disaster recovery and backup solutions.
Tech not Sales Focus
Cost-effective solutions that are right for your business
Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.
Client Satisfaction Rates
Our average score is 84 with an industry average of 50 considered to be excellent
Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.